IT Support
Winter Wolf, a game studio under IEC Games, is seeking a proactive Office Technical Specialist to manage workplace equipment, network infrastructure, and technical operations, ensuring a smooth and efficient working environment.
Job Description
ABOUT US
Winter Wolf is a game studio under IEC Games, founded in 2015. Over the years, we have built a strong brand with high-quality products downloaded by tens of millions worldwide.
OUR ACHIEVEMENTS
- Ranked among the top six ANZSEA publishers in terms of downloads in 2020.
- Ranked twentieth in the world in terms of download volume in the United States in 2020.
- Water Sort Puzzle ranked eighth on the App Store’s Top Free Games of 2021.
We are seeking colleagues who want to build innovative products and achieve commensurate income with the value they create.
JOB DESCRIPTION
1. Workplace Equipment Management
- Install, operate, and maintain work equipment for employees, including computers, monitors, printers, meeting devices, and other office equipment.
- Provide technical troubleshooting and support for day-to-day operational issues.
- Track and manage office equipment inventory; propose repairs or replacements when necessary.
2. Network & Technical Infrastructure Management
- Manage and monitor the internal network system (LAN/WiFi), internet connection, office camera system, and office servers (if any).
- Coordinate troubleshooting to ensure stable, secure, and uninterrupted system operation.
- Perform basic network and security configurations as advised or instructed.
3. Vendor & Contractor Management
- Serve as the main point of contact for technical service providers, IT vendors, network suppliers, office equipment vendors, and maintenance contractors.
- Monitor service quality, progress, and cost from vendors/contractors.
- Coordinate procurement and payment processes in accordance with company policies.
4. Office Operations Support
- Support office operational tasks such as meeting room setup, internal events, workspace arrangements, and relocations.
- Collaborate with the Administration & HR team on other office-related activities when needed.
Qualifications
QUALIFICATIONS
- Bachelor’s degree in Information Technology, Engineering, Electronics - Telecommunications, or a related field.
- Fundamental knowledge of computer hardware, LAN/WiFi networks, and office technical systems.
- Proficiency in office tools (Google Drive, Google Sheets, Google Docs, etc.).
- Strong problem-solving skills, proactive mindset, attention to detail, and high sense of responsibility.
- Good communication skills and ability to collaborate effectively with multiple departments.
- Experience working with suppliers or contractors is an advantage.
Benefits
BENEFITS
- Month salary up to 15.000.000 VND
- Fixed end-of-year bonus: 2 (two) months of salary;
- Annual business efficiency bonus: based on product revenue and contribution;
- Performance and salary review conducted twice a year;
- Lunch and parking allowances provided;
- Subsidy for driving license study and exam fees;
- Subsidy for IELTS certification exam fee;
- Subsidy for professional and job-related courses and training;
- Annual subsidy of 10.000.000 VND for sport and fitness (i.e gym, dance, swimming, etc.);
- Annual domestic and international travel opportunities;
- Annual team-building activities with the team;
- Working in a young, dynamic, and modern work environment;
- Working 5 days per week, from Monday to Friday; days off on Saturday and Sunday;
- Full insurance benefits according to the Labor Law regulations.
APPLY NOW!
Please submit your CV and demo products (if any) to the email address hr@ieccorp.vn.
Email subject should be: Your Full Name - Office Technical Specialist Application